When Enabling Devices (then Toys for Special Children) was
founded in 1978, the idea of adapting and creating toys and other products for
people with disabilities was groundbreaking. In the nearly four decades that
have elapsed, awareness of the needs of people with disabilities has increased,
and the field has become more crowded. Consumers can now access our products or
products made by our competitors from a variety of sources. Yet, Enabling
Devices still stands out because of our longstanding commitment to providing personal,
individualized and customized services to our clients.
Over the years, we have responded to clients’ unique needs
by adapting and creating new products especially for them.
One of our most successful customizations was the Tactile Symbol Communicator (#4040). “The
mother of a child with visual impairment, and who was also non-verbal,
contacted us,” explains Vinny Livoti, Enabling Devices’ technology specialist. “She
had developed a series of tactile symbols and wanted to connect those symbols
with an AAC device. We worked with her to create a communicator that would
incorporate those symbols.” The result? A communicator that helped that
customer and so many others!
“It’s always rewarding when we can customize a product and
it helps someone,” says Vinny. “We have over 900 products, but every person is
different and every disability is also different, so there are always products
we haven’t developed yet. It’s a challenge creating things to meet the needs of
so many different people and then putting them to the test,” he says.
At Enabling Devices, we’re up for the challenge. It’s what
makes our work so satisfying.
Sometimes the customized products don’t work in the first
iteration, says Vinny. “But we don’t give up. We work with people until we find
a solution that works for the customer.
“We do this for a living, but helping somebody and knowing
we’ve changed their life, is a really nice feeling.”
In future blogposts, we will share other stories of Enabling
Devices’ efforts to provide personalized services to our customers and people
in the disabilities community.
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